As many of you know, there have now been 2 confirmed cases of COVID-19 in Lake County.

Here at GreenTree, we have heightened our already stringent sanitization, disinfection, and cleaning practices to keep our clients and team members safe and healthy so that we can continue to provide quality veterinary care to pets in need.

Based on the recommendations from the World Health Organization and Centers for Disease Control and to exercise caution in regards to COVID-19, we are requesting that any client who is exhibiting symptoms such as fever, cough, shortness of breath, or breathing difficulties or who has been exposed to the virus or have come in contact with someone who has been exposed please refrain from coming into the hospital. Please give us a call so we can reschedule your pet’s health care appointment. If your pet urgently needs to be seen, please alert us ahead of time that you are ill and we will work with you to meet your pet’s needs as best we can.

We are asking team members who are ill to refrain from coming to the hospital as well. In addition, many of our team members have children whose schools have been precautionarily closed. This may impact our day to day team coverage. If illness or childcare concerns cause disruption to our daily schedule, we will honor your time and reach out to you as quickly as we can to communicate any last-minute changes.

We want to share an important message from the World Health Organization stating, “there’s no evidence that dogs can spread the disease or that the disease can cause an animal to fall ill.”

Please check out the information from Tufts University to ensure your pet is part of your preparedness plan below.

We appreciate your patience and cooperation during this ever-evolving time. We wish everyone a safe and healthy day. Please do not hesitate to reach out if you have any questions or concerns


Dr. Laura Brown and the GreenTree Animal Hospital Team